M Adamopoulou

Hi Zevar, the label is automated feature by booking.com.

If you have breakfast as an option then it will appear in your listing.

Hope that helps you.

You have to send a message request through your Extranet inbox directly to BDC since this is only a Partner Community.

Dear Gina, through email is an option...

Wish you a great start!!!

No, this is not possible... To delete your listing you have to send a message request through your Extranet inbox.

Hi

Hi! Kathryn and welcome to the Partner Community.

You can close your rooms as long as you want so guests cannot make reservations....

Hope this helps you and wish you all the best with your renovation...

fluff, it exactly how I see it.

Last summer  a young couple arrived to our property at 10 o’clock in the night. They were been driving for 16 hours to get to us and since we are in a rural area they were very frustrated because they thought that they had booked somewhere else near Athens!!! They started yelling at us and were very rude. We tried to calm them down and told them that they could sleep for the night and leave in the morning paying only for the night.

fluff, as you mentioned above, the next morning they were amazed with the house and the view and they apologized  a thousand times for their bad manners.

They stayed the whole week, they left us an excellent review and we have become friends...

My mom used to say...”You can accomplish by kindness what you cannot by harshness and force!!!”.

 I try to remember her words when facing difficult situations...

You are welcome!!! 

Nobody forced me to enter the hospitallity industry... so its my duty to go beyond and  meet my guests needs!!!

I treat my guests the way I would like to be treated!!!

Hi Sergei and thanks for this article.

Yes, I did miss it. I liked it very much and I fully agree.  I always try to find a way to surprise and go beyond my guests expectations.

Last summer I had a very friendly family from Italy.  The whole family were museum lovers... They wanted to visit Acropolis and see a show. 

During the summertime it is impossible to find tickets for a show in Herodes  Attica theatre, everything is sold out  many days before.

When they told me that they wanted to see a show they only had two days left before leaving Greece.

This was a big challenge for me, we leave in a rural place, with no internet connection and some simple things are very hard... Yes I found them a fantastic show to attend and it was free...yes free. I got them four tickets and they just couldnt believe it...they kept on asking me...."how much do we have to pay". They loved the show and they loved me... 

Guests appreciate even smiling at them....they are on holidays and they want to have a great time....