مع بدء عودة السفر تدريجياً، جمعنا لك أهم المصادر والنصائح لمساعدتك على الاستفادة من الطلب والحصول على حجوزات بكل أمان وثقة. ستجد هنا أحدث المعلومات والمبادرات.
انضم إلى المناقشة حول #إعادة البناء في ملتقى الشركاء.
تعرف على كيفية إدارة مكان إقامتك والإكسترانت الخاص بك من خلال خدمة دعم الشركاء. تشكيلة المقالات التي نقدمها تجيب على الأسئلة الأكثر شيوعاً بين الشركاء
إليك أفضل الحلول التي نقدمها لمساعدتك، وقد تم تنظيمها بحسب احتياجات عملك.
تواصل عبر الإنترنت مع شركاء Booking.com الآخرين.
احصل على نصائح وأفكار لمساعدتك خلال هذا الوقت مع هاشتاغ #Rebuilding
ابقَ على اطّلاع بأحدث المستجدّات من Booking.com والبيانات من القطاع والخبرات
"معاً نزدهر" هو وعد مستمر لبناء عهد شراكة أقوى. اكتشف تعهداتنا الجديدة والتقدم الذي حققناه في وعودنا السابقة.
Sorry, still no help, as I told you before the issue is that there is no inbox in my Extranet! And no contact options what so ever. No email address, no phone number, no possibility to contact booking.com :-(
so can anyone help me with any kind of contact information to someone at booking.com that is not connected to their disfunctional extranet???
A few days ago I got this message online and in email about my property finished registered:
Then now I only get this:
So it seems like they have rejected my property, maybe because it is a duplicate of an existing listing??? But I got no email or other explanation from booking.com and still no way to answer or contact them. So I still wonder how can I reach someone at booking.com that can help me with the process of reopening the old now inactive/closed property listing instead of recreating the property from scratch?
There are absolutely no clues anywhere in all the autobots and help texts that say anything useful about this!
Thank you, but no help. As my problem is that I can not find any available option to contact Partner Services. There is no Inbox tab in my extranet !!! It is only endless loops of autobot and links to use Partner forums. Seems like they really do not want to talk to people.
And now in my account the duplicate listing I made of my property is gone, all it says now is gibing me link to register a property. I got a email a few days ago from firstname.lastname@example.org saying that they will review my listing and come back to me. I have not heard anything since that, other than the listing now disappeared, and as the email says, it is not possible to reply to the email from booking.com :-(
If someone at booking.com see this please contact me, as it is impossible for me to reach you :-(
I had to register a duplicate of my property just to be able to come inside this community, to try to contact booking.com and even the confirmation email about my property registered is impossible to reply to as it is from email@example.com so seems that any way of contacting real people at booking.com is removed :-(
So now I am trying to get help from fellow partners, as that is what booking.com say is the quickest way to get help. But I see that only 3 people have viewed my post from yesterday, and no answers :-(
I have tried following the instructions I find ie. "If you have a specific question that you need our help with, you can send us a message. To do this, click on Inbox in the extranet or tap More on the Pulse app. " But I can not find any "inbox" in extranet, and tapping "More" on the pulse app does not give any option to send a message???