I'm fed up with new system - two more reviews with overall score substantially lower than sub categories. Only way my hard earned overall score, which was until recently 9.7, is going, is down. I have complained by message to booking with a stock reply telling me what I already know - how the review score is calculated! It really is not good enough as I pay 15% commission + 1.1% payment charge on all my earnings. Please Booking listen to your paymasters!
Just experienced the new system - really unfair. Had loads of contact with the guests and they were really happy. They scored up mostly 10 but we got a 7 overall
Please please Booking do something about it . It's driving me crazy!!!!!!!!!!!!!
It's driving me crazy. I just have been asked for it four time's in a row, in the space of a few minutes. I really cannot take it anymore
Hello
I'm fed up with new system - two more reviews with overall score substantially lower than sub categories. Only way my hard earned overall score, which was until recently 9.7, is going, is down. I have complained by message to booking with a stock reply telling me what I already know - how the review score is calculated! It really is not good enough as I pay 15% commission + 1.1% payment charge on all my earnings. Please Booking listen to your paymasters!
Many Thanks
Padraig
Just experienced the new system - really unfair. Had loads of contact with the guests and they were really happy. They scored up mostly 10 but we got a 7 overall