In addition to the above, we all received the following...
The part I've marked is simply not happening. We are automatically logged out after approximately an hour of inactivity. We then go through the same multi-login, two-pass x2 or 3 times before we can continue. Then, oftentimes, have to login again to move from one section of Extranet to another......completely over-the-top tom-foolery.
Those of us still using older phones have been receiving Pulse notifications that Pulse will cease to function on our old Android systems as of February 2024.
Today, it has already gone! (" 401-deprecated_device_version ")
from the we’ll known scam fake account of 30 08 Prudential Tower, 19 Cecil St Bangkok.
I think you have misunderstood the other articles here.
Agoda comes under the same company umbrella as Booking. com, i.e. Booking Holdings.
As such, Agoda is also an affiliate agent to Booking. com and vice versa.
This means they have access to your allotment of rooms on the site you are registered with.
The address given is NOT fake, it's simply the one Agoda uses as an affiliate.
Booking has many other affiliates that can also access your allotment, this increases your exposure as a property while keeping things simple for you by only answering to one agent instead of many.
Guest is totally in the wrong, They have knowingly booked against a no-refund period, this is the contract they entered into. They do not have a legal leg to stand on. If they cannot prove extenuating circumstances, simply direct them to their travel insurance.
This is still a thing and seems to be worsening, now widespread chat about it on social media.
These are "Partner Offers" that have no connection, affiliate or otherwise. Being either false pricing or completely wrong offers.
BDC support is ignoring/sidestepping the issue, reporting the issue via the form linked to by @Didem - Community Manager is simply not possible.
Scam? Hack?
Maybe BDC upset the wrong people with their payments debacle and are being targeted?
Who knows!
Typical post on the socials below....
An Explanation please....
In addition to the above, we all received the following...
The part I've marked is simply not happening. We are automatically logged out after approximately an hour of inactivity. We then go through the same multi-login, two-pass x2 or 3 times before we can continue. Then, oftentimes, have to login again to move from one section of Extranet to another......completely over-the-top tom-foolery.
Those of us still using older phones have been receiving Pulse notifications that Pulse will cease to function on our old Android systems as of February 2024.
Today, it has already gone! (" 401-deprecated_device_version ")
That's two months earlier than stated.
What is BDC up to???
@Didem - Community Manager
Somewhere in the Terms & Conditions of your contract with Booking is wording to the effect of...
The property agrees to the sale of its allotment via the Booking. com site and its affiliates.
I think you have misunderstood the other articles here.
Agoda comes under the same company umbrella as Booking. com, i.e. Booking Holdings.
As such, Agoda is also an affiliate agent to Booking. com and vice versa.
This means they have access to your allotment of rooms on the site you are registered with.
The address given is NOT fake, it's simply the one Agoda uses as an affiliate.
Booking has many other affiliates that can also access your allotment, this increases your exposure as a property while keeping things simple for you by only answering to one agent instead of many.
DO NOT GIVE IN!
Guest is totally in the wrong, They have knowingly booked against a no-refund period, this is the contract they entered into. They do not have a legal leg to stand on. If they cannot prove extenuating circumstances, simply direct them to their travel insurance.
Tried many times @Didem - Community Manager , never a sensible response. I'm sorry but the support team simply don't support.