Just had a call from BDC agent asking could a guest cancel for free this weekend. I reminded the agent that the guest had chosen a none refundable rate and had they asked the guest first if they would like to reschedule, by his reply obviously not.he then told me everyone was hurting to which I replied EVERYONE except the guest.
The most outrageous thing is BDC thinks it can refund all these guest cancellations many being non refundable then charge us all in the monthly commission invoice not taking into account if the business owner as the funds available or not.This is simply outrageous they are behaving like bullys
Guys please just accept BDC are TO BIG TO CARE not one member of BDC have had the decency to come to this forum and address any of the issues raised TOBIGTOCARE.COM
Totally agree we have one neighbour still open claiming all over Facebook that she is offering rooms to Police, Doctors, Nurses Etc. which is nothing but lies.Absolutely disgusted that someone would use our emergency services in name just to cover letting to rooms to others
Just had a call from BDC agent asking could a guest cancel for free this weekend. I reminded the agent that the guest had chosen a none refundable rate and had they asked the guest first if they would like to reschedule, by his reply obviously not.he then told me everyone was hurting to which I replied EVERYONE except the guest.
The most outrageous thing is BDC thinks it can refund all these guest cancellations many being non refundable then charge us all in the monthly commission invoice not taking into account if the business owner as the funds available or not.This is simply outrageous they are behaving like bullys
They are already feeling the pinch according to their CEO due to their reckless actions that affect business owners a lot more
Guys please just accept BDC are TO BIG TO CARE not one member of BDC have had the decency to come to this forum and address any of the issues raised TOBIGTOCARE.COM
Sorry Dave forgot to mention but I believe you reserve the right to cancel those two bookings without any cost to yourself.
Totally agree we have one neighbour still open claiming all over Facebook that she is offering rooms to Police, Doctors, Nurses Etc. which is nothing but lies.Absolutely disgusted that someone would use our emergency services in name just to cover letting to rooms to others
Dave, are you in The UK? people round me on South Coast many small businesses are still open so just keep taking a few if you want.
Hi Dave you must have availability showing for these people to be able to book your rooms.