Richardloram

Hi Katerinka - well not for me at the moment - clearly. Anyway I am intreagued - what makes you discount some countries and do all of your rooms have a 15% discount and who would be paying a full price ? Thanks for your useful insights as ever - Richie

HI Katerinka - so far I have only 12 of my 110 bookings have been by 'genius' guests - all have cancelled bar three !!! The three I have hosted, have stayed the same time as other guests and paid about £20 less than other less 'genius' guests - so the selling points of the 'genius' program are pretty lost on me.

I am also not a fan of discriminating against certain countries and charging more / less accordingly - I would be pretty pissed off if someone did this to me when I was travelling. I am unsure why you anyone would do this but I am open for enlightenment.

thanks Fluff - useful info -I have always found the 'Genius' - status abit of a strange one - percentage wise - more of them cancel than non 'genius' guests. Wasn't aware I was on that scheme but will have a look - so far cost me £30 - no big deal

I don't have any card facilities as such - maybe I should - I trust booking.com to take payment - and so far to be fair they have been great - if the card is invalid they cancel the booking - however they do this without telling me or the guest why - which woud help things (I don't think would breach any confidentiality) and on this site it very secure I imagine. On the one occasion it has happened to me - the guest rang me up panicking thinking I had cancelled it on her. I had to ring up booking.com to find out her card had expired - it happens. She said she had tried to put in the new card details but booking.com wouldn't accept it - maybe she didn't give it time or call them anyway I said I would take cash payment less booking fee - this way I have taken what I would have got and it is up to them to pay booking.com. In the end all went well - I guess it is different for different people - I have a background of handling dangerous people and situations - so little wories me.

You have got me thinking about a card reading machine though as I am starting to sell local art and music. Soon to rent bikes when the weather gets better - so thanks for that

gets better first one who cancelled then re-booked got a £20 discount - same everything - both guests were from Poland - as stated before I hold nothing against the guests who rip us off - I am not impressed that booking.com have a system which facilitates this. Has anyone else had this experience ??

No I did not write to booking.com - nothing happens in my brief experience if you do - and I doubt they are going to change a computer software issue for one very very smalll client of theirs.

To be honest forgot that I had posted it - guess I am a ground breaking - B'n'B - I'll have that !!!!

Ha - as ever the wise head - I am not angry - just get annoyed then it has gone - soon as guests arrive they all get the best treatment and advice - I don't hold these things - just annoyed they can happen to us. The actual price went down by £10 - second time they booked - this is the second time it has happened - no big deal - just annoying