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In the UK tea and coffee making facilities are expected in all rooms - we offer a choice of a dozen different teas/herbal drinks in every room plus coffee, if you do not have these in each room then the British will expect this to come as a "room service" particularly early in the morning when they wake up - since I am busy prepping breakfast then, trays in rooms are far better.
Yes, occasionally the teas go missing with the guest, but this is not too common, most recognise that if everyone did this then the service would be withdrawn fairly quickly.
We have a small sign in each room and in the room information telling each guest to ring the front door bell if they need anything, since the bell is portable and moves round the house with us, we found this works better than a fixed bell in the house which we may not hear.
Not sure that this is the best way to encourage repeat business TT, I find most guests prefer contact with the owner... but everyone runs their business their own way.
jaybeegee - in the UK Bdc's standard commission is 15% with Genius/Preferred Partnership costing more.
Expedia are the same - they started trying 18% but found no one would join them so dropped to match Bdc - I have heard that this can vary in different countries, so I guess it may depend on where you are located.
Since you all appear to be enjoying them - a close encounter that I don't think my gardener will ever forget... enjoy!
I can understand the reason for your "No noise" rule pibomarco; unfortunately the definition of "noise" is the problem... illustrated for me last week - two elderly ladies in a twin room were talking into the early hours of the morning - just talking; but two other guests complained to me about the "noise which kept us awake..."
As usual with guests - what is reasonable to one guest, is unreasonable to another.
Jut in case anyone thought I may be exaggerating... firstly "Redford" named by my wife after the most handsome man she knows.... then this years' offspring...
We leave the room as we would like to find rooms left for us... we don't strip beds etc but rather than leave a tip to be taken by the duty housekeeping staff we tend to leave a large box of chocolates for them to share and a note saying thank you - provided the housekeeping was up to our own standard that is!
Choosing the room is more important - we always phone and check on rooms dimensions/location direct with the hotel - for our four/five days off each year this is important.
Invariably we meet the owner/manager whilst staying and let him take to any room he feels would suit us better - for future reference. Just as we do with our own guests - a good way of getting them to trade-up on their next visit!