Thanks Alex. Perhaps you could share some insight into the thought processes of the Partner Hub team?
For example, there are dozens and dozens of reports in this community of BDC's faulty calendar sync causing double bookings, so there must be hundreds of thousands of these worldwide. And it's a fairly simple fix - if hundreds of channel managers can process and store data correctly, surely a global corporation can do the same?
Does the Partner Hub team's thought process regarding this involve so much beer that you forget what you met to discuss? Or so much beer that you decide to ignore the problem?
Alex, instead of putting lots of time and thought into doing basically nothing, please can you all put some time and thought into fixing some of the many problems with Booking.com, including:
- the faulty calendar sync that causes double bookings
- the poorly informed support staff who don't read messages and reply with utter nonsense
- the many other bugs in the Booking.com systems
- protecting owners / hosts / properties and the next guests by taking damage deposits in the same way as other booking channels
- protecting owners and hosts from attempted blackmail
I'm sorry to hear that you've been affected by this too. Everyone can suffer from bad guests. And quite frankly, it's disgusting that Booking.com allow guests to try blackmailing us.
After a string of good reviews (mostly 9s and 10s), the guest threatened to post a bad review if we didn't give her money. We won't give in to blackmail. She posted her 1/10 review. BDC have allowed it, thereby supporting blackmailers.
I think Booking.com's programmer is only allowed maybe an hour a day of programming after school ....
Thanks Alex. Perhaps you could share some insight into the thought processes of the Partner Hub team?
For example, there are dozens and dozens of reports in this community of BDC's faulty calendar sync causing double bookings, so there must be hundreds of thousands of these worldwide. And it's a fairly simple fix - if hundreds of channel managers can process and store data correctly, surely a global corporation can do the same?
Does the Partner Hub team's thought process regarding this involve so much beer that you forget what you met to discuss? Or so much beer that you decide to ignore the problem?
Alex, instead of putting lots of time and thought into doing basically nothing, please can you all put some time and thought into fixing some of the many problems with Booking.com, including:
- the faulty calendar sync that causes double bookings
- the poorly informed support staff who don't read messages and reply with utter nonsense
- the many other bugs in the Booking.com systems
- protecting owners / hosts / properties and the next guests by taking damage deposits in the same way as other booking channels
- protecting owners and hosts from attempted blackmail
The list goes on and on and on .......
I'm sorry to hear that you've been affected by this too. Everyone can suffer from bad guests. And quite frankly, it's disgusting that Booking.com allow guests to try blackmailing us.
After a string of good reviews (mostly 9s and 10s), the guest threatened to post a bad review if we didn't give her money. We won't give in to blackmail. She posted her 1/10 review. BDC have allowed it, thereby supporting blackmailers.
So ...... after lots of careful thought, you decided to change nothing .....
Well, from all of us, thanks for nothing .....
If you don't get bookings, it is nothing to do with damage deposit settings ......
If cash flow is a problem, switch to AirBnB - they pay out the day after a guest arrives
Why don't you just use Payments by Booking.com?