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OK Guys, The solution is very very simple. Booking,com should just take not the average but the median of all reviews as the "property score". The system now is very unfair because 1 single person can put your high score down significantly, just because of nastiness. Especially if you do not have (still) many reviews.
If you use the median (for who don't know, pls google it), It takes much more nastiness to do this.
Booking, you earn money on us, pls listen to us!!
Obviously, I wrote my comment in order to prove that the BC review system is just NOT FAIR . NOT FAIR.
A review point system is pointless. It is too easy to manipulate it !
Nobody actually needs points! We, as property owners, just need to know what is good or bad about us facilitating guests to stay with us. Potential guests need to know the same. They just need to know if it is a nice place for them to stay or not, compared to the price.
BC talks about GENUINE REVIEWS or something.like that. They cannot know if someone playing 'dirty' tricks?
Dirty tricks are played by Mr. or Mrs. Anonymous, I can tell you.
How to write an anonymous negative review on Booking for a competitive ‘hotel’ ( = any place that hosts guests):
It costs little money (one-night stay) but will increase your income.
Pls read the whole message!
As a ‘hotel’ owner, book at Booking and stay one night at different hotels and guesthouses that compete with you. Even if they know you, just tell them that you love to see how they are organised or something like that… After checking out, just wait. If some ‘hotel’ does any negative to you, give them a 2.5 – Anonymous. (This happened to us - the competitive 'hotel' thought we were influencing their clients to stay with us - not true at all).
Competitive ‘hotels’ may know each other’s personnel / owners and the next 2 options should involve a “friend” they don’t know.
If the competitive hotel informs Booking a “no-show” before 12 then indeed the negative review will not be published.
But the competitive hotel may be too late with this and the review stands: 2.5 points out of 10. Haha
No time limit though!
Again ANONYMOUS. Haha
So, it IS easy… I said Haha, but I am not joking. At all !
This HAS TO STOP. My personal option: no points, no RANKING, just reviews with text, and never ANONYMOUS.
If Booking or other intermediates want to rank, just rank with the price! Or maybe facilities or ‘star’ ranking. A 5 star hotel is more expensive but has more facilities.
The valuation should be up to the person who intend to book - he/she can read the reviews, look at the ‘stars’ , and price, and decide!
PLEASE Bookin.com, LISTEN