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Leandri Klopper
Hi! I'm part of a large Hospitality company that have been leaders in the industry for 25 years. They own and operate holiday resorts right accross South-Africa. I've been in reservations for +/-3 years, before that I was a puppeteer. I'm very enthusiastic in assisting families confirm a well-deserved break where they can make holiday memories. I have every confidence in our resorts' ability to provide quality holidays. Using Booking.com, we hope to gain more international guests. Kind regards.
Heya,
On your extranet go to Rates and Availability - > Rate plans. Or you can go to the Calendar and do it manually there.
It's very easy!
Heya,
Double bookings needs to be dealt with via Booking.com directly. Sadly you need to send this message via your Extranet -> Inbox -> Booking.com messages.
I also doubt they will cancel a booking when it is a double, they have very strict rules.
Perhaps go and check out the FAQ section on the forum about Double bookings.
Keep well and best of luck!
Heya!
Well congrats on listing your property. You will really love Booking.com!
On your Home Page, go to "I have not received my code" and click on that. Select the option that says "I am not at my property to receive the code". This will prompt Booking.com to find an alternative way.
Ask them to do the video call verification, that one works quite fast.
Let us know how it goes and good luck with your new listing!
Heya,
Thanks for asking.
Do you need it on a separate account because you have only selected people who are allowed to have access to that specific property's extratnet? Because that can be done with the Contacts easily, without physically moving the property off of the group home. Moving it off the group home is a Massive Mission and normally people give up on it.
Let me know then we take it from there. :-)
Hey Edward,
You will need a cardless POS. Normally ours asks for the Card Holder Name, so we input Booking.com (Agent).
Hope this helps?
Hey there,
Thanks for posting in the Partner Forum.
When did you load your property? Remember the verification process can take a few weeks. So it won't be live immediately.
Best of luck and congrats on listing your property!
Hey there.
Loaded questions, thanks for posting.
1. Restricted sign is there because you have placed restrictions on the dates. That will be something like a Min nights stay or some such, but it is something that you control. Check this on Rates and Availability - Calendar.
2. The booking app can only accept bookings if the dates are Open. Which is something that you control yourself under Rates and Availability - Calendar. If a room has been booked via another platform, it won't update on Booking.com automatically unless you have a channel manager.
Hope this helps, best of luck!
Hey Linda,
Thanks for asking.
Scattered across the forum are many different people confirming that the answer to this question is a resounding No. The best advise I can give you is to go to your Home Page on the extranet, scroll all the way down and click on Send Feedback. In the feedback express your desire to be paid into an account in another country. If enough people request it then Booking.com will have to look into it.
Sorry for being the bearer of bad news. You will need to find your access to that Spanish account again.
Best of luck!