Μάθετε πληροφορίες για στατιστικά σχετικά με τα ταξίδια, διαβάστε αναλύσεις και απόψεις ειδικών.
Οι τελευταίες εξελίξεις από την Booking.com για το κατάλυμά σας και προβολή της εξαιρετικής δουλειάς σας.
Επικοινωνήστε online με άλλους συνεργάτες της Booking.com για να ανταλλάξετε ιδέες και συμβουλές.
Όποιοι κι αν είναι οι επαγγελματικοί σας στόχοι, με τις λύσεις μας μπορούμε να σας καθοδηγήσουμε για μια επιτυχημένη πορεία στην Booking.com.
Μάθετε πώς να διαχειρίζεστε το κατάλυμά σας και το extranet της Booking.com στη Βοήθεια Συνεργατών. Απαντάμε στις πιο συχνές ερωτήσεις των συνεργατών μας με μεγάλη ποικιλία άρθρων.
We are not controlled by BDC nor Expedia or any other OTA. We collect at property and I am a preferred partner with BDC so commission is more yes
Provide excellent service from the start.. You must be friendly, courteous, eager to help make your guests very welcome and comfortable. Listen to their needs. Be sure your staff does the same. We offer complimentary coffee/tea, store bought cookies, ect. We cannot bake or cook here, our kitchen is private and not of commercial use. I actually am not sure if I could bake cookies or goodies and just give them for the holidays or special occasions like a guests anniversary or birthday because our kitchen is not equipped for license. Very clean
Cleanliness is the utmost importance. Beds to be made like hospital/Military corners with clean linens, blankets, ect. Clean towels daily. Clean the sink, in our case its a vanity with sink. Clean the shower/tub so it shines from wall to floors of the shower/tub.. should take a just a few minutes. Check under the beds, dresser draws... No guest wants to find anything under the beds or in dresser draws. Check and clean refrigerator and Microwave. NO HAIR on anything !!!! Dust everything. Be sure to check for spider/dust webs daily. The rooms must be spotless !
What I do here, after our housekeeper is done with the room(s) I go in behind them (its a good way to be sure nothing was overlooked) sometimes something may have been forgotten so its a good thing so you know everything is to your standards before your guests arrive. This way, if a guest says something is dirty or found something you know yourself that's not possible.
Keep your prices inline with high and low seasons & holidays.
Just remember your guests come first, if it wasn't for them you wouldn't be in business. Do everything you can to make your guests as happy as possible, yes I know you cannot please everyone although you try very hard.
I agree with Lu Madrid regarding Expedia vs. BDC. With Expedia our commission is less. As for BDC, we are much happier with BDC than Expedia as far as bookings and service. BDC is doing very very well for us and yes BDC customer service is much better.
And I also agree with M Adamopoulou, It is so much fun hosting/managing our property.
So here is the start.. Christmas tree to come Wednesday my Husband says
Beautiful Place there !! Love the photos
Taking some outside pictures tonight as it gets dark within the next hour... Tomorrow hopefully in house/office should be completed !! Will post tonight's pictures in a couple of hours
You are welcome M Adamopoulou :)
Pretty Suzy great idea with the hanging stars
Hi and welcome Nahuelcrusta. What do you need help with regarding reservations ? I may be able to help you