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Check Effective Tours they provides us facility to charge guests in advance, via online link. It's a 3D secure transaction which happens on a EU bank page.It's good, because there is no third parties involved here. Nobody see a card details, so the guests feels very safe. We are in Sri Lanka, but I beleive there will be no issues with Indonesia or IndiaAfter 7 days, we can withdraw the money to our bank account, Epayments or Payoneer card.
This is how it looks in Effective Tours channel manager. You can choose your property, choose particular room type, select the even like New Booking, Check In or Check Ou, set the time offset, like send 1 hour after the check in, or 2 days before check out or instantly after the bookings arrives. Choose the OTA, filter by the reservation status and add the amount of days the guests are staying.
So literally you can do whatever your want. All messages sending via client email, and visible inside the Booking intranet.
Correct me if I'm wrong, you are managing 15 properties which are condos/apartments, or it's a small-hotels with rooms ?
Which OTA you are looking for to operate via channel manager ?
I'm renting out 5 bedroom villa, selling on BDC, Agoda, Expedia, Airbnb, Flipkey and have some direct relations with rental agencies who have their own logins to check my rates, discounts and availability in real time with instant booking facility, which helps me to avoid tons of calls from the monthly. Effective Tours channel manager charges me 5$ per month for it, and I'm completely satisfied with it.
They also provides me a payment gateway to collect advance payments from the guests, which helps me to avoid no-shows and last minute cancellations.
Now they are offering a 6 month free trial, so it really worth to try.
Hi to everybody, as it was mentioned earlier, charging an advance payment, straight after the booking reduce the risk of future cancellations. Depending of your property and various conditions you can make even a more complicated scenario in your BDC policy: 10% straight after the booking, 40% 60 days pior to arrival, the rest after check-in.
IAt my villa with 5 bedrooms, we are charging 50% 180 days prior to arrival, it helps us to keep our rooms available for the people who really needs it. Cause we are renting by rooms also, just one room booking block the whole villa. By getting advance, we are keeping whole villa available to the guests who really wants to stay at my place !
As we are small, we are not using the POS terminal to charge the guests because it's a bit risky. If your charge card without any confirmation from the guests, you are always having a risk of refund request from the guests. Especially if they are not coming.
So we are using payment facilities from our channel manager. According to our cancellation policy, CM tracking when to charge the guests and sending them the payment links by email. The procedure for the guest looks very similar to on-line check-inn for the flight. After providing the BDC Booking ID, they are paying online, with 3D Secure verification. Everything available online at our dashboard, and we are requesting payouts when we want.