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When you get much higher ratings from most people and someone giving a poor rating is a concern.
Any explanation of the reasons will help us to improve. Definitely, different people see things differently.
Hi, My name is Kunnampath Sukumaran, and India new in the hospitality field. Have a villa that is over 200 years old in Kerala, India.
I am a businessman, more focussed in Sharjah, UAE, and India as well as in Ghana.
I have traveled to around 38 countries and like traveling. You learn the culture of various places and countries, which is the average Personality of those in these places. We find the different ways people perceive, think, feel and react.
This helps in hosting people from various cultures.
I am a novice in this field and my first (and only one) booking was a no-show. Booking.com advises me that My property is a "standard business model" (Pay to the property).
What is the other business model, where Booking.com collects the payment from guests and pays the property owner? How to upgrade a Standard business model to that type.