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I have a similar thing when replying to guest messages, i Just made a post about it.
A Warm hello from us at The Angel Hotel in Guildford.
New to the forum, I am the Assistant manager here, my drive is all about the guests experience
The Hotel we run is a 16th century coaching house that has had the likes of Lord Nelson, Oliver Cromwell, Lord byron, Francis Drake and Roger Moore stay here over the last 500 years.
It's great to be part of a community such as this and I hope you all are doing fantastically in this industry.
We run a 24 bedroom boutique hotel and currently use Winner Web Hotel.
It is vast in it's functions but complicated in it's ease of use.
I have so far looked at Little hotelier, which is good an easy to use but probably suited to a bigger hotel.
Room raccoon, which is a new companies software very easy to use but lacking some options.They take requests for their software team and update with the features for you.
Innstyle, Which is very very cheap and utilizes site minder, so you are compatible with all the Expedia and booking agents. Has a simple and easy to use interface with great functionality.
The best i found so far is High Level Software, they have an almost 24 hour support team that you can call that are all knowledgeable in the software, they will train new members of staff into the future for no extra cost and the website intergration is the best i've seen (addons , late check in fee's e.t.c)
It also looks great in every way.
Hope this helps