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Hoping for some advice. I’m still very new to this.
Guests have damaged a pool table in our house. It cannot be repaired and needs to be replaced.
The guest is not replying to any of my messages. I still have their credit card details. Is there anything I can do to recoup the cost of the replacement.
There were other issues that the security deposit covered.
Also is there a way on booking.com to let other owners know these people should not be allowed in their homes?