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Hello dear cuban friends, notice that smilewallet is now close...i was really lucky i could get the money before...now i am using tropipay.com i tested and works ok, the only thing you need to collect as much as pays you can, because the transfers the money the day after you charge the virtual credit card, and they charge 10eur per transaction once a day....so i recomend you to process many payments on the same day, the other useful thing is you can add cuban account and the money will be there 5 or 7 laborious days after. A friend of mine did a Bandec account. Hope this info will be useful for you, we need to continue working hard together for booking can transfer the money directly to the owners, because all these intermediaries, just get almost half of the money for the public price we have online...so hope they can solve this matter on the future...all the best...any questions please let me know...
This is the beginning of the numbers os Vc that booking are sending me, don't know if are me to you, but stripe can't process it...553397
I am still looking for one solution, with stripe also denied the transaction...i communicate eith stripe support and they says that they can't process VC beginning with the numbers they are sending...55...etc. they says to ask booking.com to change this because the system automatically rejects...but till now i have no solution...our verification property letter code arrive today so i will try to verify our property i don't if this matter's have something to with that? But be sure if i find any solution i let you know, because there are many people getting advantage of the Cubans propertys matter's because is a problem almost impossible to get the money even if you are living outside, and this VC is an extra cost we have to carry on, that booking till now haven't any solution...i am really sad...with this..
Hello Casitabnbhavana, i live in Portugal also my dad have a property in Cuba i mange it the bookings from here, i have stripe.com account lso tried many times through different platforms to charge VC without success, since September of this year till now i couldn't received anything, i also tried to contact booking and they simply don't care about it, they says that's the only way to pay properties in Cuba and that's it...i tried very hard to find out any mo/to solutions but nothing...please if you found or find something just let me know be sure i will do thd same to help lots of cuban hosts have the same problem...have a good day
hello guys...hope to find you well...i am new here , i ahave my dad porperty in Varadero also i put on booking as a solution to get more guests but now i have same problem to charge the virtual credit card? till now i didn´t find a provider, and also booking.com is not helping...far from that, the solution they found is to close the property till i solve this issue by my way...to open the property was everything very fast...now to get our money...i see really nothing...i am a little desapointed about it with airbnb we received the money directly to AIS card in cube the day after check in...and here i have been waiting 2 months and nothing yet, lots of mails i have written through extranet and nothing, even i called yesterday, they said they call me back, and still waiting they call till now...if any of you knows any solutions...i live in Portugal...they talked about smilewallet and Bidaiondo cards procesors but for a small properties this is not viable solution because the price for the serviceis very high...waiting your help...really apreciated...Kenneth