Communicating with guests

Discover how to message your guests, and learn about the tools Booking.com provides to help make guest communication easy and efficient for you.

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Communicating with guests
We know from research that guests really appreciate quick replies to their requests and messages. To help you make sure you’re replying to guests in a timely
Help
Communicating with guests
When guests book, they’re asked for an estimated arrival time. You can find this, along with the rest of their details, in the ‘ Reservations ’ tab in the