Dealing with overbookings and no-shows

Discover how to avoid overbookings, find out what to do if you get one and how Booking.com can help you resolve your overbookings and no-shows.

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Dealing with overbookings and no-shows
If you have more than one guest confirmed for the same room for the same date, this is considered an overbooking. Although this situation isn’t ideal, we
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Dealing with overbookings and no-shows
The best way to avoid a room being booked by more than one guest for the same date, is to keep an eye on your rates and availability. You can check all your
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Dealing with overbookings and no-shows
If you need to close your property for a specific period of time, you can simply mark your rooms/units as unavailable for that period. Read more on how to close
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Dealing with overbookings and no-shows
If a guest doesn’t show up for their stay at your property, it’s important to mark the reservation as a no-show. You can easily do this on Pulse: Select the ‘