Handling changes and cancellations
Read what to do when guests change or cancel property reservations on Booking.com and learn how to make sure you avoid cancellations in the future.
Find out how our extranet analytics tool can help you understand your property’s cancellation patterns. <Watch the video> We can see from our reservations data
When a guest makes a booking, their reservation is confirmed immediately. So it’s not possible to reject a reservation. Depending on your policies, a guest may