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Hi Ghadeer maria
Please to not hijack topics for different topics, simply make your own topic.
Also I see you have duplicated the same across other unrelated topics in the last hour, please stop doing that.
You need to directly contact Booking.com Finance dept or support team.
See contact us at page bottom. or via extranet inbox
Extranet > policies > key collection section
contact finance team not support team for proper response and confirmation.
Please message the finance department.
simply logon to extranet, top right menu, choose contacts and edit.
How can I remove a property or end my partnership with Booking.com?
Reach out to support team or message finance team with the booking number.
duplicate post of