Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners.
Partners are sharing their #coronavirus crisis experience; see what they are saying and lend your support.
All you need to know to succeed as a Booking.com partner.
Looking for expert advice on making the right decisions for your property? Explore our solutions designed to help you achieve your ambitions.
Find out how to get set up, and read about our services and features.
I am new to Booking and just had my first guests. There is no indication that I could see that they paid Booking, and there are flags that I have to set that say "guest paid" or "guest did not pay." I have no idea why I would set those. They never paid me, nor did I expect them to pay me, and they told me that they paid Booking.
****** Booking needs to tell me that each guest paid in advance, and show me my balance. *****
These are such fundamental business practices that I am actually in disbelief.
Yes, a lot of commission. Booking hasn't earned it in any way. My ad is a disaster of THEIR making. I am a competent manager, somewhere north of master. I will tolerate incompetence only so long. I have better things to do, my time is valuable.
Warning Booking. If you continue to run roughshod over my business I will sever our relationship. You get some leeway now as I am a newbie and ignorant. That will not always be the case.
Who am I talking to? EXACTLY!