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News

The countdown is on to Booking.com’s annual thought leadership conference, Click. We get the lowdown on what attendees can expect
Booking partner, Shanghai

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Tips

As both domestic and international tourism from China booms, what are the travel habits of Chinese guests? We explore the results of a recent survey by Booking.com
Business travellers

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Tips

After price and location, what are the key pieces of information business travellers look for when making their booking decision? We explore the results of a recent Booking.com survey
Location tagging

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Tips

Destination decision-making is a complex process, and the needs and wants of guests vary widely. However, one critical piece of information that every booking is informed by is location tagging. Here are our top tips on getting it right
extranet guest reviews

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Features

From updating your policies, rooms and rates, to reviewing important performance data and guest messaging, the Extranet is an indispensable tool for our partners. We heard from the Booking.com team in Israel about an interesting initiative they collaborated on with Fattal Hotel Group
Booking.com Home partner_blog

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Features

With peak season almost coming to a close, we spoke to Paul Downham, Vice President of Customer Service at Booking.com, to learn more about this vital part of the business and find out about his first season at the helm
Elephants Photo by paweldotio on Unsplash

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Opinions

Last month, Booking.com shared its Animal Welfare Standards with our partners. Booking Cares’ Marianne Gybels explains the importance of protecting all creatures round the world
Booking.com partner

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Hospitality industry trends Opinions

While all-inclusive holidays may be making a resurgence, there is still demand for more choice and flexibility. Daniele Perotti, Director New Business at Booking.com explores the opportunity of extra-services
Booking.com reservations extranet_blog

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Opinions

Whether you are a single apartment or a hotel with hundreds of rooms, managing your availability across multiple channels can be a challenging task. So, how can you approach this and avoid overbookings?
Cancellations_blog_Booking.com

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Opinions

You can't get rid of cancellations altogether, but the aim is to avoid the harmful ones and find ways to respond to those that are less detrimental. The second part of our series on cancellations delves into some of the ways you can address this issue
Extranet reservations

Blog
Opinions

Cancellations can be a real pain-point, and we understand the impact it can have on our partners. In the first of a two-part series, we explore why not all cancellations are bad for your business and why understanding the context is the first step

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