Welcome to the Partner Community and thank you for reaching out to us.
You can send a message from Inbox in the extranet or tapMoreon the Pulse app. Please note that it might take a couple of days somebody to get back to you.
If it is an urgent request, you can also call Customer Service. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
You can find more about how to contact us in this article.
Hello, On the 9th-11th of November I had a guest in my apartment according to the booking No. ********. After my guest has left I received an apartment rating
Dear Partner,
Welcome to the Partner Community and thank you for reaching out to us.
You can send a message from Inbox in the extranet or tap More on the Pulse app. Please note that it might take a couple of days somebody to get back to you.
If it is an urgent request, you can also call Customer Service. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.
You can find more about how to contact us in this article.
I hope you find it helpful.
Kind regards,
Toniya