Issues with uploading properties



We have been having the same issue for 2 months and it seems booking.com where we try to upload properties and it just says 'we could not process your request please try again later' or something along them lines. We have never had these issues in the past, I have tried alternatives where I try to upload the property via booking.com and not extranet, but to no prevail, it still doesn't work. I have tried different devices, different browsers, and still nothing.

This is becoming a serious issue for me as I have 4 outstanding properties I cannot upload and it is getting frustrating.

I speak to someone on the phone about these issues and they always say they will get back to me but no one ever does.

Please look into this and get back to me via messages here, email or my number ending in 287.

It is an urgent matter so this must be resolved quickly.

Kind regards,


BrookAve 2 years ago


use method 3 below


best to contact Partner Support for  assistance 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox