From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts
The evolution of the Internet of Things (IoT) and ‘smart hotel rooms’ calls for ample cybersecurity to keep hotel and guests’ data safe. Here, Click. looks at the practicalities of IoT for the hospitality sector and considers ways in which devices can be secured for all to use
How has Booking made the property partner’s experience more seamless when it comes to managing supply and demand through a channel manager?
The second part of our series on security and fraud. Matthew Hayhurst, Operations Manager - Account Security, delves into how Booking.com supports a secure experience for partners
In the first part of our series on security and fraud, Pascal Mafait, Senior Manager - Security and Fraud at Booking.com, shares his insights on the current landscape and what Booking.com is doing to address fraud in the travel industry
We delve into the backstory of Focus Finder, the sorting and recommendation engine that provides actionable intelligence to help you improve your performance