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The other difference from Airbnb is that there is no private feedback section on the reviews.
This means that all negative comments, even if very minor, are published. This takes a while to get used to and makes you feel that some of the issues are more significant than what they actually are. Often they are offering helpful feedback.
Less communication from Booking.com guests.
Booking.com guests expect "hotel standards"
Reviews are more critical than Airbnb so don;t take it personally.
It seems that many of Dwayne's guests are happy to pay in advance but he can't get hold of the money.
It is possible to have two tariff rates? One no advance payments and one 60 days in advance. At least he could access the cash already paid to Booking.com 60 days in advance without losing guests that prefer not be pay in advance.
Not sure if this is a possible set up.
This is not quite correct
"On the other hand, if you're getting Virtual Cards from BDC, then you can only charge them after the check-out date. Therefore you still need to wait for the guest to arrive and stay at your place."
If you have prepayment set up of 30 or 60 days, Booking.com allows you to collect virtual credit card payment 30 or 60 day before arrival.
I only noticed this by chance.
The other issue that the properties are advertised as "no prepayment needed". So we can't even take the payment 4 days before.
Cancellations are not displayed clearly enough on the extranet.
We sometimes have the same issue. If I cannot find a post or zip code I process the payment using Sumup which doesn't ask for zip or postcodes. This has been 100% successful. It was vey easy to apply for an account online.
Hope this helps,