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just thought I would add a quick comment, I am also in Australia and still struggling with this and I have a feeling I'm going to have a dispute on my hands with a booking where some Chinese guests will argue that they have paid when they haven't. I do try and make it really clear with my messages with guests that we require payment other than credit card.....we have only gotten 5 reservations from booking.com (open 6 months) so I don't want to invest in a POS machine that will require a monthly subscription (paypal, for example, $25 a month) so I ask for a direct deposit or use a paypal.me link....guests can still use their credit card to pay via this link and is easy to create.
I wish I could be more help as this is seriously bugging us also, if anyone else has further suggestions I'd love to hear them
Just found out that guests need to be paypal members to pay....this may not suit all of you :(
Have to say after another exhaustive phone conversation with booking.com I finally found someone who was super helpful. I hope this helps you out Rob (and others) but apparently we cant use Stripe in Australia (disappointed as I wanted to use this) I do know some Australian properties use Square, can buy from Officeworks and is basically a little device that you plug into your ipad or iphone and you manually input the credit card details...I was going to use this but noticed a couple of bad reviews so I asked the booking.com rep (if you ever get through to a man named Sam keep him on the line and ask a million questions he was brilliant) and he told me about paypal.me....I haven't had a chance to explore yet but you can email a link to your guest and then they click the link and do the payment....I like this idea as I don't really want to be handling credit card numbers and guests can do themselves and via a trusted brand BUT keep in mind I haven't tried myself yet, only found out this morning.
Hopefully a couple more options anyway
Thanks guys appreciate the comments, I won't give up but its been such a pain at times. Tina I will definitely look at square, at the moment I just want it listed and try it out and then may explore other systems to help me manage it.
I to and struggling quite a bit setting up my property on booking.com....so much easier to do with Airbnb but I am keen to explore other options. You can see my listing at #BestofBothWorldsFamilyholidayhome on Airbnb and not far from you Lawsons retreat....would be very keen to hear from other properties in Australia, organising credit card payments is a nightmare but I'm determined to work it out AND is anyone using http://ststays.com/ or similar? Thanks in advance, Sarah
Hi Rob & Tobassam, I too am exploring how to accept credit card payments online with Booking.com...did either of you explore ststays.com ?