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My major mistake - the average score is 9.8!
Actually since I the property was reverted to Verification status, the average review score has increased to 9.9
Who know why properties are being PUT BACK into Verification status by Booking.com with no notice to hosts?
One of my properties has been going well since last year with a review average of 4.8 and all invoices paid. No advice of any problems from Booking.com.
I only realised when I found I was not permitted access to credit cards to take the approved pre-payments,
I spoke to one of the Booking.com staff who advised that he wasn't permitted to tell me what the reason is and that other satisfactory properties have also reverted to the Verification status.
I also got an email from another agent which this useless advice:
"The restriction is automatically set by our system as a form of verification, this takes time and is removed once your property has a certain amount of stayed reservations, paid invoices and reviews. Unfortunately this restriction may not be removed as it is automatic and form of security measure."
My property completed the Verification process when it was first on Booking.com. What's going on?
I think you need to call Booking.com in that case!
You should find the Sync Calendars section directly under the calendar.
In the section, there is a clickable box for Import Calendar and one for Export Calendar.
"No such drop-down box available on the page". That's because much of the help information is for old versions of the website. Booking.com don't seem aware they need to update their help articles when they change the website.