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I totally agree with you. We have had the same problem with review scores on booking.com and I believe it is completely unfair that booking.com does not allow hosts to review guests. Nine out of ten of our review scores are 9-10 but we have had a couple of very nasty guests who leave negative reviews out of spite and nastiness and false scores. Our last guests stayed for one night, three adults, three beds, spotless clean home, over 100 channels cable TV, a bag of coffee, sea view, 2 minute walk to beach. These people left very average 5 review because we require 100 Euro Security Deposit which is stated clearly in the policy and which they get back on departure, no pay sports channels to watch their futbol and we speak very little French. They did not comment but reviewed less than most of our guests. Very frustrating. Booking.com needs to allow hosts to review guests. AirBnB has a much fairer review system and Booking.com should follow suit to allow freedom of expression from hosts.