Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners for the best tips and advice.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Find out how to get set up, and read about our services and features.
I have experienced ones a complete indoor/outdoor"ravage" after an older couple had booked the property(Max. 10 people) for a single weekend.
In fact they had rented it for the birthday of their youngest daughter who pulled in with all their friends(around 40).
The entire proximiy of the building was "tarred" with broken bottles and mirror in front door was missing.
This ugly situation was only discovered on the Monday morning......
Police came to the scene, made a clear statement and the older couple agreed to pay for the entire reckage ....
I am not having a deposit policy for damaged items , I just replace broken glasses and cups as this is sometimes happening beyond the responsability of guest but rather related to normal wear and tear...
In fact they had rented it for the birthday of their youngest daughter who pulled in with all their friends(around 40 stupids).
Police came to the scene, made a clear statement and older couple paid for the stupidity of their lovely daughter....
I gradually increased the comfort level of the rented Apartments by analysing in depth the comments listed by guests in their reviews. As a result, the improving average guest review score goes hand in hand with the increased number of bookings. Regards.