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Hola Arnaldo, Thank you for your post. Are you able to charge the VC successfully with Stripe? Sorry if I ask, but it isn't clear from your message if that is the solution for you or are you still looking for one.
Hello, I have been trying to get in touch with someone who could help for 4 days now. Since my very first message, I have received various replies, always from someone different who obviously doesn't have access to the conversation since every message is asking for more information and never a solution.I have been trying to charge the virtual cards created for the reservations at Ca'Sita B&B. I have sent you the jpegs of the image of the refusal answer I receive from Payrexx when I try to charge them I know my Pyrexx account is working because I have been succesfull in charging other cards.I have created an account with Payrexx in order to transfer the money from the VC. I know the Payrexx account is working correctly because I have tried it with two differect cards already. But all the BC I have tried charging from Booking have been rejected.
We haven't been able to collect the money we earned and on top of that I have received a message warning us that the structure's page will be blocked if we don't pay the commission.We are very pleased with the reservation process Booking is offering, we really can't work without earning.I have called the support number we are given but the call never went through to the team and the number for the area consultant seems to no longer exist.I am starting to doubt that our problem will ever be resolved since it isn't clear if it is receiving any attention from Booking.