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I wish the site would be able to have a compulsory drop down box with time of arrival (above the hotel/motel/b & b's last checkin time). When people ,make their booking and see that there is no opportunity for them to put a later arrival time, this may encourage them to phone the property to discuss other arrangements - which would be so much better.
There have been a few great comments from contributors - I often lock off rooms just as I'm about to leave for the night but will gather more info and work out what would be the best fit for both ourselves and our guests.