Click.Magazine - Travel insights, analysis and expertise

Once ubiquitous on American highways, the humble motel is experiencing a renaissance. Soho House recently launched Mollie's Motel, its new budget brand, sparking a trend for stylish roadside lodgings at an affordable price.

Catering staff_click_Photo by chuttersnap on Unsplash

Podcast: #6 - Destination marketing in New York

After a record 65 million visitors last year, Click. speaks to Chris Heywood from NYC & Company – the city’s tourism and marketing agency – to understand how it continues to attract travellers from across the US, while maintaining interest from those lucrative international visitors

Exploring the challenges in catering team management

Hospitality and catering expert Nitin Radhakrishnan shares his views on the current challenges facing the industry and how to address the skills shortage

A new era for motels

Once ubiquitous on American highways, the humble motel is experiencing a renaissance. Soho House recently launched Mollie's Motel, its new budget brand, sparking a trend for stylish roadside lodgings at an affordable price.

Untapping hotel water consumption solutions

Impacting both operational expenditure and environmental footprint, water management should be a top priority for hotels and accommodations. Click. explores some of the initiatives and innovations

Exploring the challenges in catering team management

Hospitality and catering expert Nitin Radhakrishnan shares his views on the current challenges facing the industry and how to address the skills shortage

Creating a unique guest experience

Click. sits down with Graham Kiy, Area Vice President EMEA at Hard Rock International, who shares his tips on shaping an unforgettable stay

Best Western’s CEO on driving customer loyalty

David Kong, President and CEO of Best Western, shares his thoughts on how properties can grow a return customer base in an increasingly competitive marketplace

WhyHotel’s CEO on blurring the lines of hospitality

Jason Fudin is the Co-Founder and CEO of WhyHotel, which operates pop-up hotels out of the vacancy of newly-built luxury apartments

Tackling diversity in the travel industry

In 2011, Evita Robinson set up Nomadness Travel Tribe, a community for millennial travellers of colour that now has over 22,000 members and is said to bring over US$50m to the travel industry. She gives her thoughts on how diversity in travel should be tackled

Founder of RedDoorz on rebranding independent properties

Amit Saberwal, Founder and CEO of RedDoorz, reveals the secrets behind the brand’s exponential growth and his predictions for the budget accommodation sector

A new era for motels

Once ubiquitous on American highways, the humble motel is experiencing a renaissance. Soho House recently launched Mollie's Motel, its new budget brand, sparking a trend for stylish roadside lodgings at an affordable price.

Untapping hotel water consumption solutions

Impacting both operational expenditure and environmental footprint, water management should be a top priority for hotels and accommodations. Click. explores some of the initiatives and innovations

Rethinking transport for guests

Travellers always need to get from A to B; properties are not just making that easier, but doing so in a way which supports brand awareness, loyalty and core messaging.

The evolution of luxury airport hotels

Their guests might only be staying for a matter of hours – so why are there now so many high-end airport hotels?

The future of flying: what it means for hoteliers

As concerns about climate change mount, we ask what the future holds for the aviation industry, and how hotels should respond

Spotlight on: property crowdfunding

Whether building an entirely new property or simply refurbishing, enterprising hoteliers are turning to crowdfunding to raise funds for their business. Click. explores

Attracting new hospitality talent

From discovering untapped segments to engaging existing employees, we hear from Fran Brasseux, President of the Foundation of Hospitality Sales and Marketing Association International on how hoteliers can tackle staff shortages

Determining property performance

Chris Cheney, Vice President of Hotel Performance and Analytics at Stonebridge Companies, discusses the evolution of performance metrics, evaluating property success and attribute-based selling

Standing out in a crowded marketplace

Sally Hogshead, bestselling author, speaker and CEO of How to Fascinate®, discusses how using the science of Fascination can help you outshine your competitors

What I wish I knew: how staff satisfaction impacts guest experience

Remarkable guest experiences are the foundation of the travel industry, something Booking.com’s Guest Review Award winners know well. Rehab Mabrouk, Guest Operations Manager at the Atana Hotel, Dubai, shares his tips for success

How to capitalise on a changing industry

Jonathan MacDonald, best-selling author, speaker and advisor to the likes of Google, IKEA and Microsoft, discusses how to use perpetual change in the hospitality industry as a mechanism to generate success

Common mistakes_click_Helloquence, Unsplash

Common mistakes that hotels make

Giovanna Grossi, hospitality industry expert and former head of the AA’s inspection team, shares her thoughts on typical oversights made in hotel service and operations

Podcast: #7 - Transformation of online payments

In our seventh episode of the Click. Podcast we explore the potential impact of new payment solutions and technologies on the hospitality industry- featuring insights from Brian Dammeir, Head of Product at Adyen and Morten Larsen, Head of Product Marketing at Booking.com

Podcast: #6 - Destination marketing in New York

After a record 65 million visitors last year, Click. speaks to Chris Heywood from NYC & Company – the city’s tourism and marketing agency – to understand how it continues to attract travellers from across the US, while maintaining interest from those lucrative international visitors

Podcast: #5 – From dark tourism to catering for vegans

In our fifth episode our audio articles cover the murky world of dark tourism, how online payments have evolved over the years, as well as catering to the growing segment of vegan and vegetarian guests

Podcast: #4 - Talking cancellations

In our fourth episode of the Click Podcast we delve into implementing effective policies to establishing good communication with your guests and peers to reduce cancellations - featuring insights from Peter Heule, CEO of Short Stay Group and Fabrizio Salzano, Group Product Manager at Booking.com

Podcast: #3 - Your top five: from instant gratification to the rise of the aparthotel

In this episode of 'your top five,' our audio articles cover how instant gratification is changing the way we deliver services, the rise of the aparthotel, transforming your restaurant into a destination, last-minute bookings, and improving your guest review score

Podcast: #2 – Spotlight on: Italy’s tourism industry to modern budget travel

In our second episode, Click. audio articles explore the world's largest hotels, how Italy handles its large influx of visitors, modern budget travel, plus food tourism

Travellers always need to get from A to B; properties are not just making that easier, but doing so in a way which supports brand awareness, loyalty and core messaging.