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Click. Magazine
Opinion

How consumers respond to technological innovation

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts
City

Click. Magazine
Interviews
Hotel industry trends

With 54% of global travellers wanting to play a part in reducing over-tourism, what does this mean for the second city hotel market? We explore the opportunities the trend offers brands and investors
Runners

Click. Magazine
Features

Both marathon running and parkrun have boomed in popularity over the last decade, and an increasing number of people now combine a running event with a holiday. Click. explores how hotels could attract this market of travellers
Keyboard

Click. Magazine
Features

The evolution of the Internet of Things (IoT) and ‘smart hotel rooms’ calls for ample cybersecurity to keep hotel and guests’ data safe. Here, Click. looks at the practicalities of IoT for the hospitality sector and considers ways in which devices can be secured for all to use
Check-in desk

Click. Magazine
Features

A shortage of labour poses an ongoing challenge for the travel industry, along with high turnover. Click. looks at how some hotels are improving their employee retention rates by creating workplace cultures that their employees thrive in
Bed

Click. Magazine
Features

London's first sleep-centric hotel is set to open in 2020. We talk to the team behind the concept and discover what components are key to creating a good night’s sleep for guest
Robot

Click. Magazine
Opinion

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts
Man with briefcase

Click. Magazine
Opinion

CEO and Founder of TMGroup, a Vietnamese travel company with hospitality and aviation businesses under its belt, Tran Trong Kien’s success was born from humble beginnings as a medical student in Hanoi. Here, he tells Click. the lessons he’s learned along the way
Bar Kantoor interior - ©Arjen Veldt

Click. Magazine
Opinion
Hotel industry trends

Marco Lemmers is the CEO and Co-Founder of Conscious Hotels, a sustainable hotel group based in Amsterdam, Netherlands. He left a successful career in financial services to enter the unknown world of hospitality in the pursuit of a role with more passion and connection - here’s what he learned along the way
Surfing

Click. Magazine
Opinion

Ed Templeton and his wife Sofie set up Soul & Surf in Kerala in 2009 as an experiment, in reaction to their stressful lives in the UK. A decade on, they have three permanent locations and over 100 staff. Here, Ed reveals what he has learned since starting.

Click. Magazine
Podcasts

In the thirteenth episode of the Click. Podcast we delve into the topic of guest experience – exploring the trends shaping consumer preferences, the role of personalisation and how to gather and learn from feedback.

Click. Magazine
Podcasts
Vacation rental industry trends

In the twelfth episode of the Click. podcast we unpack the key trends that emerged from this year’s VRMA International Conference and explore the future of the short-term rental industry

Click. Magazine
Podcasts

In the eighth episode of the Click. Podcast we bring you a round-up of articles that explore some of the key opportunities and challenges that the imminent peak season holds

Click. Magazine Contributors

Click. brings together the brightest minds in travel and tech to inspire, inform and enhance your business.

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