Hotels and Hospitality industry news | Click.Magazine

Franchising is an attractive proposition for many hoteliers, especially when technology and marketing costs can seem increasingly prohibitive in a crowded market. We speak to Wyndham Hotels & Resorts’ EMEA President, Dimitris Manikis, about how he sees the model evolving

What are the realities of designing customer experiences?

We bring you exclusive access to insights on designing customer experiences shared during Click. 2019, Booking.com’s annual partner conference

Exploring the boom in retiree travellers

With more retirees using their new-found freedom to travel long-term, what are the benefits of accommodations marketing to silver travellers? Click. explores

Discounting rooms: what revenue management experts say

Unsold rooms are a wasted opportunity, but discounting in order to increase volume needs to be done sensibly. Here, experts in revenue management share their tips for discounting rooms

How consumers respond to technological innovation

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts

Throwback to Click 2019: your questions answered

We bring you exclusive access to insights shared by a selection of Booking.com’s leadership team during Click. 2019, our annual partner conference

What are the realities of designing customer experiences?

We bring you exclusive access to insights on designing customer experiences shared during Click. 2019, Booking.com’s annual partner conference

Exploring the boom in retiree travellers

With more retirees using their new-found freedom to travel long-term, what are the benefits of accommodations marketing to silver travellers? Click. explores

Discounting rooms: what revenue management experts say

Unsold rooms are a wasted opportunity, but discounting in order to increase volume needs to be done sensibly. Here, experts in revenue management share their tips for discounting rooms

Catering to marathon and parkrun tourists

Both marathon running and parkrun have boomed in popularity over the last decade, and an increasing number of people now combine a running event with a holiday. Click. explores how hotels could attract this market of travellers

Getting the balance right: IoT versus cybersecurity

The evolution of the Internet of Things (IoT) and ‘smart hotel rooms’ calls for ample cybersecurity to keep hotel and guests’ data safe. Here, Click. looks at the practicalities of IoT for the hospitality sector and considers ways in which devices can be secured for all to use

Welcome to the family: Wyndham’s EMEA President on franchising

Franchising is an attractive proposition for many hoteliers, especially when technology and marketing costs can seem increasingly prohibitive in a crowded market. We speak to Wyndham Hotels & Resorts’ EMEA President, Dimitris Manikis, about how he sees the model evolving

How consumers respond to technological innovation

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts

How tech is paving the way for next-gen accommodation

As the lines of hospitality become increasingly blurred, what role does tech play in enabling the next generation of stay experiences? We speak to Shruti Challa, VP of Revenue at Sonder

What I wish I knew: making a radical career change

CEO and Founder of TMGroup, a Vietnamese travel company with hospitality and aviation businesses under its belt, Tran Trong Kien’s success was born from humble beginnings as a medical student in Hanoi. Here, he tells Click. the lessons he’s learned along the way

Why carbon-offset schemes make sense for accommodation providers

What are the benefits to be had from adopting a carbon-offset scheme? We speak to Tristan A Foerster, Managing Director of ClimatePartner

What I wish I knew: building a plant-based destination restaurant

Doug McNish, a vegan chef from Toronto, has been a consulting Executive Vegan Chef at Radisson Blu Royal Park Hotel in Stockholm since summer 2019. Here are the lessons he’s learned along the way…

Both marathon running and parkrun have boomed in popularity over the last decade, and an increasing number of people now combine a running event with a holiday. Click. explores how hotels could attract this market of travellers