Hotels and Hospitality industry news | Click.Magazine

As government travel restrictions ease across Oceania, an uptick in domestic and leisure travel is the region’s light at the end of its recovery tunnel. We spoke to industry experts about early market trends and expectations moving forward

Reopening: the guest experience meets new expectations

Eager to meet the needs of guests, accommodation providers are revamping their cleaning programmes and implementing a completely new guest experience. Click. explores

Early market trends: Southeast Asia’s road to recovery

As restrictions begin to ease across Southeast Asia, some countries are finding life after lockdown easier to navigate than others. From domestic demand to booking behaviour, we spoke to industry experts about early market trends and how the situation is unfolding across the region

Lockdown learnings from Marina Bay Sands’ VP of Hotel Operations

We speak with Pek Chin Siong, Vice President of Hotel Operations at Marina Bay Sands to discover the steps the hotel took to adapt to the travel industry’s ‘new normal’ ahead of reopening its doors

Easing guest concerns around cleanliness

Cleanliness is currently top of mind for travellers, with customer mentions of “clean” and “safety” in questions to partners up by 61%. We explore how you can update your listing to meet guest concerns

How Booking.com is incentivising guests to rebook

As we begin to see early signs of travel recovery within certain domestic markets, Booking.com is encouraging guests to rebook their original property after COVID-19-related cancellations

Engage demand with the Travel Offer

As the industry starts to show early signs of recovery, attract demand and fill your occupancy in advance with the Travel Offer

Easing guest worries around safety and security

Booking.com research has revealed that concerns around unsafe environments and the risk of theft are among the top concerns of global travellers. Conquer the fears of travellers and make your property a safe space

What do women travellers look for in travel experiences?

Hot on the heels of International Women’s Day, now may be a good time for partners to assess how they appeal to female travellers. We delved into the data and spoke to some Booking.com partners to find out how they appeal to this cohort

The Monthly Edit: February’s round-up of news, tips and discussions

Welcome to the February edition of the Monthly Edit, taking you behind the scenes of Focus Finder, delivering updates on the latest Partner Help developments and introducing the new look Genius

Travalyst coalition announces development of new sustainability frameworks

Built in collaboration with partners including Booking.com, the draft framework has been designed to help travellers find sustainable travel and tourism options across accommodation, aviation and experiences providers

Early market trends: Oceania’s road to recovery

As government travel restrictions ease across Oceania, an uptick in domestic and leisure travel is the region’s light at the end of its recovery tunnel. We spoke to industry experts about early market trends and expectations moving forward

Reopening: the guest experience meets new expectations

Eager to meet the needs of guests, accommodation providers are revamping their cleaning programmes and implementing a completely new guest experience. Click. explores

Early market trends: Southeast Asia’s road to recovery

As restrictions begin to ease across Southeast Asia, some countries are finding life after lockdown easier to navigate than others. From domestic demand to booking behaviour, we spoke to industry experts about early market trends and how the situation is unfolding across the region

Attracting families with child rates

As travel intent rises, recent Booking.com data indicates travellers are eager to reconnect with family during their next trip. Discover how child rates can help engage this demand

Throwback to Click 2019: your questions answered

We bring you exclusive access to insights shared by a selection of Booking.com’s leadership team during Click. 2019, our annual partner conference

The data points every revenue manager needs to know

It’s often said that revenue management is an art, rather than a science. And while creativity is key to every revenue management strategy, data is still integral to maximising growth. Here, experts share their tips for the top data points every revenue manager needs to know

New programme caters to demand for work-friendly homes

The new Work-Friendly Programme can help home and apartment partners capture business bookers or people who want to work remotely who are increasingly choosing vacation rentals to work from anywhere

Lockdown learnings from Marina Bay Sands’ VP of Hotel Operations

We speak with Pek Chin Siong, Vice President of Hotel Operations at Marina Bay Sands to discover the steps the hotel took to adapt to the travel industry’s ‘new normal’ ahead of reopening its doors

Easing guest concerns around cleanliness

Cleanliness is currently top of mind for travellers, with customer mentions of “clean” and “safety” in questions to partners up by 61%. We explore how you can update your listing to meet guest concerns

Targeting domestic travellers with country rates

As domestic travel demand continues to grow globally, we explore how you can reach new guests and unlock local bookings using country rates

Welcome to the family: Wyndham’s EMEA President on franchising

Franchising is an attractive proposition for many hoteliers, especially when technology and marketing costs can seem increasingly prohibitive in a crowded market. We speak to Wyndham Hotels & Resorts’ EMEA President, Dimitris Manikis, about how he sees the model evolving

How Booking.com helps partners tackle cybercrime

The second part of our series on security and fraud. Matthew Hayhurst, Operations Manager - Account Security, delves into how Booking.com supports a secure experience for partners