Hotels and Hospitality industry news | Click.Magazine

Expected to reach a market value of US$4.8bn by 2025*, the global luxury camping segment has become a popular unique accommodation choice for travellers looking to unwind. Click. explores

What I wish I knew: building a surf and yoga business

Ed Templeton and his wife Sofie set up Soul & Surf in Kerala in 2009 as an experiment, in reaction to their stressful lives in the UK. A decade on, they have three permanent locations and over 100 staff. Here, Ed reveals what he has learned since starting.

Tech: the trusted travel advisor

With more and more people influenced by data-driven travel recommendations, are we approaching a future where tech will become the most trusted travel advisor of all?

The future of skiing: what seasonal accommodations should know

With the climate crisis threatening the ski industry, what can properties in skiing locations do to preserve their shelf life?

Podcast: #12 - Exploring the future of short-term rentals

In the twelfth episode of the Click. podcast we unpack the key trends that emerged from this year’s VRMA International Conference and explore the future of the short-term rental industry

Exploring the rise of second cities

With 54% of global travellers wanting to play a part in reducing over-tourism, what does this mean for the second city hotel market? We explore the opportunities the trend offers brands and investors

Coworking_click Photo by Emily Finch, Unsplash

Building a stand-alone business from an ancillary service

Can a circumstantial ancillary service grow into a stand-alone business concept of its own? Martina Luger, CMO at Ennismore talks us through the developer’s plans to launch just that

Why smart staff are always in fashion

Lebanese firm Emile Rassam has been making hotel uniforms for 70 years. Currently under the helm of the founder’s son, Elie Rassam, it designs and produces outfits for the likes of Four Seasons, Marriott, Accor and Sheraton and exports to 38 countries

The days of “lazy marketing” are over

Click. caught up with Arjan Dijk, SVP and Chief Marketing Officer at Booking.com, to discover the marketing trends driving businesses today and the key to a successful strategy

Can Unesco help the hospitality industry join the culture club?

Mechtild Rössler, Director of the Unesco World Heritage Centre and the Secretary of the 1972 World Heritage Convention, shares her thoughts on how World Heritage designation can benefit the travel industry

Hospitality Photo by Louis Hansel on Unsplash

The importance of etiquette in hospitality

Click. speaks with Philip Sykes, who trains hospitality staff at The British School of Etiquette, to discuss the importance of first impressions, language and going the extra mile

Can rewarding guests encourage sustainable practise adoption?

Hotels reward guests for going green and forgoing housekeeping services, which, in turn, rewards a hotel’s bottom line. But can eco rewards also help hotel chains meet ambitious sustainability goals?

Spotlight on: the rise of glamping

Expected to reach a market value of US$4.8bn by 2025*, the global luxury camping segment has become a popular unique accommodation choice for travellers looking to unwind. Click. explores

Catering to the corporate client: how to win at meetings and events

As the meetings and events sector continues to recover following the recession, Click. looks at how hotels can best tailor their offering to meet the needs of increasingly discerning corporate clients.

Tech: the trusted travel advisor

With more and more people influenced by data-driven travel recommendations, are we approaching a future where tech will become the most trusted travel advisor of all?

The future of skiing: what seasonal accommodations should know

With the climate crisis threatening the ski industry, what can properties in skiing locations do to preserve their shelf life?

Are you making the most of your minibar?

Minibars may have fallen out of fashion, but they can be a valuable way to enhance the in-room guest experience. Click. explores

Customer co-creation: driving value through collaboration

From user-generated content to product ideation, collaborating with consumers is fueling the future of marketing. Award-winning branding expert and Founder of She Builds Brands, Kubi Springer shares her thoughts

What I wish I knew: building a surf and yoga business

Ed Templeton and his wife Sofie set up Soul & Surf in Kerala in 2009 as an experiment, in reaction to their stressful lives in the UK. A decade on, they have three permanent locations and over 100 staff. Here, Ed reveals what he has learned since starting.

Building a small hotel empire as a family business

Working with your family can forge a unique approach – but the path is not always straightforward. We learn from a father-and-son duo how their relationship influenced their business journey

What I wish I knew: a little kindness goes a long way

Eugene Staal, President of Penta Hotels, shares the biggest lessons he’s learnt since being in the industry and why he believes being kind trumps being right in business

Innovation orb by Ramon Salinero, Unsplash

How insight-driven innovation could change the travel landscape

A buzzword across all industries, innovation is seemingly the cornerstone of modern business. But has the term been diluted and what is the right way to innovate in travel? Brand design and innovation expert Alain Sylvain shares his thoughts

The trends shaping boutique hotels

Johan Åséll, COO of Brøchner Hotels, discusses surprising initiatives, localised solutions, and technology advances in the boutique hotel industry

Podcast: #12 - Exploring the future of short-term rentals

In the twelfth episode of the Click. podcast we unpack the key trends that emerged from this year’s VRMA International Conference and explore the future of the short-term rental industry

Podcast: #11 - Unpacking Booking.com’s 2020 travel trend predictions

In the eleventh episode of the Click. Podcast we explore a selection of the trends set to shape the industry in 2020, as predicted by Booking.com

Podcast: #10 - How to drive change in sustainable travel

In the tenth episode of the Click. podcast we delve into the landscape of sustainable travel and and some of the initiatives already making an impact.

Podcast: #9 - Improving guest reviews

In the ninth episode of the Click. podcast we shine the light on guest reviews, bringing you expert advice and actionable insights

Podcast: #8 - Peak season special

In the eighth episode of the Click. Podcast we bring you a round-up of articles that explore some of the key opportunities and challenges that the imminent peak season holds

Podcast: #7 - Transformation of online payments

In our seventh episode of the Click. Podcast we explore the potential impact of new payment solutions and technologies on the hospitality industry- featuring insights from Brian Dammeir, Head of Product at Adyen and Morten Larsen, Head of Product Marketing at Booking.com

As the meetings and events sector continues to recover following the recession, Click. looks at how hotels can best tailor their offering to meet the needs of increasingly discerning corporate clients.