Hotels and Hospitality industry news | Click.Magazine

Franchising is an attractive proposition for many hoteliers, especially when technology and marketing costs can seem increasingly prohibitive in a crowded market. We speak to Wyndham Hotels & Resorts’ EMEA President, Dimitris Manikis, about how he sees the model evolving

The data points every revenue manager needs to know

It’s often said that revenue management is an art, rather than a science. And while creativity is key to every revenue management strategy, data is still integral to maximising growth. Here, experts share their tips for the top data points every revenue manager needs to know

Exploring the boom in retiree travellers

With more retirees using their new-found freedom to travel long-term, what are the benefits of accommodations marketing to silver travellers? Click. explores

Discounting rooms: what revenue management experts say

Unsold rooms are a wasted opportunity, but discounting in order to increase volume needs to be done sensibly. Here, experts in revenue management share their tips for discounting rooms

How consumers respond to technological innovation

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts

Welcome to the family: Wyndham’s EMEA President on franchising

Franchising is an attractive proposition for many hoteliers, especially when technology and marketing costs can seem increasingly prohibitive in a crowded market. We speak to Wyndham Hotels & Resorts’ EMEA President, Dimitris Manikis, about how he sees the model evolving

How tech is paving the way for next-gen accommodation

As the lines of hospitality become increasingly blurred, what role does tech play in enabling the next generation of stay experiences? We speak to Shruti Challa, VP of Revenue at Sonder

Why carbon-offset schemes make sense for accommodation providers

What are the benefits to be had from adopting a carbon-offset scheme? We speak to Tristan A Foerster, Managing Director of ClimatePartner

Maintaining heritage alongside the demands of modern luxury

How does a hotel with over a hundred years of history and an established approach to luxury adapt to the demands of today’s luxury traveller? We speak to Rob van Eyck, Resident Manager at The Balmoral in Scotland

Gen Z: the traveller of the future

We bring you exclusive access to insights on the needs and wants of the next generation of travellers shared during this year’s Click. event

Exploring the rise of second cities

With 54% of global travellers wanting to play a part in reducing over-tourism, what does this mean for the second city hotel market? We explore the opportunities the trend offers brands and investors

Throwback to Click 2019: your questions answered

We bring you exclusive access to insights shared by a selection of Booking.com’s leadership team during Click. 2019, our annual partner conference

The data points every revenue manager needs to know

It’s often said that revenue management is an art, rather than a science. And while creativity is key to every revenue management strategy, data is still integral to maximising growth. Here, experts share their tips for the top data points every revenue manager needs to know

What are the realities of designing customer experiences?

We bring you exclusive access to insights on designing customer experiences shared during Click. 2019, Booking.com’s annual partner conference

Exploring the boom in retiree travellers

With more retirees using their new-found freedom to travel long-term, what are the benefits of accommodations marketing to silver travellers? Click. explores

Discounting rooms: what revenue management experts say

Unsold rooms are a wasted opportunity, but discounting in order to increase volume needs to be done sensibly. Here, experts in revenue management share their tips for discounting rooms

Catering to marathon and parkrun tourists

Both marathon running and parkrun have boomed in popularity over the last decade, and an increasing number of people now combine a running event with a holiday. Click. explores how hotels could attract this market of travellers

How consumers respond to technological innovation

From pilotless flights to emotion-based artificial intelligence (AI), the emergence of new technologies will undoubtedly impact the travel industry. But will the customer’s emotional response to the unfamiliar hinder innovation? Futurist and social psychologist, Thimon de Jong, shares his thoughts

What I wish I knew: making a radical career change

CEO and Founder of TMGroup, a Vietnamese travel company with hospitality and aviation businesses under its belt, Tran Trong Kien’s success was born from humble beginnings as a medical student in Hanoi. Here, he tells Click. the lessons he’s learned along the way

What I wish I knew: building a plant-based destination restaurant

Doug McNish, a vegan chef from Toronto, has been a consulting Executive Vegan Chef at Radisson Blu Royal Park Hotel in Stockholm since summer 2019. Here are the lessons he’s learned along the way…

What I wish I knew: being an outsider can be the most valuable perspective of all

Marco Lemmers is the CEO and Co-Founder of Conscious Hotels, a sustainable hotel group based in Amsterdam, Netherlands. He left a successful career in financial services to enter the unknown world of hospitality in the pursuit of a role with more passion and connection - here’s what he learned along the way

Customer co-creation: driving value through collaboration

From user-generated content to product ideation, collaborating with consumers is fueling the future of marketing. Award-winning branding expert and Founder of She Builds Brands, Kubi Springer shares her thoughts

What I wish I knew: building a surf and yoga business

Ed Templeton and his wife Sofie set up Soul & Surf in Kerala in 2009 as an experiment, in reaction to their stressful lives in the UK. A decade on, they have three permanent locations and over 100 staff. Here, Ed reveals what he has learned since starting.