Podcasts

Podcast: #7 - Transformation of online payments

In our seventh episode of the Click. Podcast we explore the potential impact of new payment solutions and technologies on the hospitality industry- featuring insights from Brian Dammeir, Head of Product at Adyen and Morten Larsen, Head of Product Marketing at Booking.com

In our seventh episode of the Click. Podcast we explore the potential impact of new payment solutions and technologies on the hospitality industry- featuring insights from Brian Dammeir, Head of Product at Adyen and Morten Larsen, Head of Product Marketing at Booking.com

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Interview by Nicola Donovan, Travel Writer at Booking.com, joined by Brian Dammeir, Head of Product at Adyen and Morten Larsen, Head of Product Marketing at Booking.com. Edited by Lennart Henriksen

Preparing for peak season starts with your calendar: Attract more bookers by updating your rates and availability. 

Takeaway
  • As the industry continues to evolve, expanding your business offerings to include flexible payment options is vital throughout peak season and beyond
  • Booking.com research found that one in five customers don’t complete a reservation due to unavailability of their preferred payment method
  • Considerations such as your guests demographic and place of origin, along with the likes of booking window and accessibility are critical when determining your payment offerings
  • Payment solutions that facilitate local transactions can open doors to new markets, relieve operational pressure and create a more seamless experience for all involved

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