Podcasts

Podcast: #8 - Peak season special

In the eighth episode of the Click. Podcast we bring you a round-up of articles that explore some of the key opportunities and challenges that the imminent peak season holds

From technological developments in the pre-arrival experience to tips on securing last-minute bookings during this busy period and how you can measure guest satisfaction, audio articles in this episode include insights from experts at Marriott, Hilton and Booking.com among others.

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Articles written by Nicola Donovan, Lottie Gross, Jill Starley-Grainger and David Koker. 

Preparing for peak season starts with your calendar: Attract more bookers by updating your rates and availability. 

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As local demand starts to increase on our site, 74% of bookings will come from a mobile phone. Add a mobile rate to your property to increase your visibility with these customers, who also tend to book at the last minute.

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Topics
Takeaway

This episode contains the following audio articles: 

  • Spotlight on: virtual property tours
  • How to measure guest satisfaction 
  • Securing last-minute bookings during peak season
  • Winning peak season