From technological developments in the pre-arrival experience to tips on securing last-minute bookings during this busy period and how you can measure guest satisfaction, audio articles in this episode include insights from experts at Marriott, Hilton and Booking.com among others.
Articles written by Nicola Donovan, Lottie Gross, Jill Starley-Grainger and David Koker.
Preparing for peak season starts with your calendar: Attract more bookers by updating your rates and availability.
This episode contains the following audio articles:
- Spotlight on: virtual property tours
- How to measure guest satisfaction
- Securing last-minute bookings during peak season
- Winning peak season