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B&B rosteline

Hi We get just a lastminute reservation for today, we don't now how is it possible but, this has to be cancelled, because we are closed through the gouverment till at least 8 june 2020.

the reservation number is *** on the name ***

for more information you can contact me on mobile ***

best regards

B&B Rosteline

1 Replies



Hi B&B Rosteline


This is not how you cancel, dont post booking info nor your mobile. please.

You must open the reservation page for this booking:


  • 1. send message informing guest of the restriction and that you are now going to start the cancel process.  
  • 2. on right pane of the reservation details page, click on Request Cancellation. Choose option2.  
  • 3.Now wait for guest to receive the confirmation email and click the confirm action, once they do that  the refund process will start once its confirmed.


Kind Regards

20 days ago