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Booking availability

Good afternoon,

We received an email in regards to Baron Farmar's reservation for August 22nd.  He is requesting a 2 queen bed suite with disability for him and his family.  In the email, Booking.com is claiming that the room type is overbooked.  It is showing available on our end.  Please go ahead and book this reservations.

1 Replies
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10
BrookAve

 

Please dont post reservation details, go read the community guidelines again ,,, for for the first time 

 

You need to increase the inventory count +1 for the room type he is booking, but only for the dates he wants.

 

but check the reservation list first to make sure the count of bookings for those dates /overlapping add up to the amount of available rooms first.

 

Kind Regards

1 month ago