Booking for family with two young children
A family booked with me, with two young children. Now I lately made some changes re. my setup. They ended up at a good address, a home with facilities for the two: A child of 2 and a baby of a few weeks old.
Booking the unit, they searched for unit for 2 adults and 2 children. They couldn't find it under our name.
My unit didn't say it was. ( Though changed to 1 child and one infant a while ago)
BdC doesn't count an infant as a child.
So if future guests search for a booking suitable for them, they should be able to search for a unit for two children, if under 18 or 12, depending the policy choice of host.
Example: If I would tell someone about my family I don't say: I have one child if I have two children, one of 2 and a baby of a few weeks old.
In my opinion, a baby is a child, but a child doesn't have to be a baby. correct?
I know it's tricky.
But I wonder if this could be changed into the system, please.
And I don't know who to send it to but one of the partners may be able to.
Thanks a lot,
Greetings,
Aaltje B.
For your setup does it make any difference if the child is toddler or baby?
If not, adjust your child policy to cover 0 to X.
it is not about the way I set it up, more about the difference in wording that BdC uses.
According to BdC a baby is not a child. or.. It is not counted as a child.
Infant up to 1 year old, then todler or child.
People who don't know about these wordings are unknowingly looking for the wrong "formula" .
This is probably explained later when people were reading a bit further, but most don't do this.
If there were a little drawing of an infant on the page where the bookings can be done, that would be clearer and simpler / straightforward and doesn't create confusion.
A visual approach within the website/listing will make this very simple to distinguish.
That's basically it.
Greetings,
Aaltje B.
For us we have a child as 0 years to five years. 6 or above counts as an adult.
This setting is mainly used for extra bed or not status but is a blanket (pun time) setting for us.
We are set up as a hotel, it may be different for homestays.
I understand .
As long as future guests can find what they are looking for then its fine.
Thanks Fluff