We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.





Today i was charged 115.70 Euro by booking. Can you please inform me about the charge! 

Many thanks and regards

Martin Mihaylov


3 Replies


Hi Martin Mihaylov,  just saw your posting, where are you located. I have a bed and breakfast in Loch Ness Scotland and thought you might like to check into Brookes link to see what some of your colleagues are posting about unauthorised refund charges etc. and even join in those discussions. You can also get in touch direct through my website (cant post it as B.Com will edit it out) but you will find me through the search engines

Good Luck and hope to hear from you


6 months ago