COVID-19 Property concellation
I'm sure this question has been asked and answered but as of now i've been unable to find an answer.
My question is as follows
If, due to the government's track and trace, we have to self isolate for 14 days and shut down our B&B what do Booking.com require me to with regards to cancelling guests for that period of time?
1. Can we inform the guest of our situation and then either offer them new dates post 14 days quarantine
2. Can we cancel them with no retribution (We don't take deposits so no issue refunding etc)?
3. Are we liable to find them alternative accommodation for the dates they require? or let booking.com do that for us and we're billed the difference in cost?
Look forward to reading your replies.