1

Delete a appartment

Hello 

I opend a new appartement (Ahorni) by mistake. I have luckely no bookings by now. I would like to delite this apprtement, but can't find the way. Please remove only this appartment, the others two will stay. Also I have usually a cleaning tax, but can't find the way to give in a price for the space and a tax for cleaning after the use of the appartment. 

For the other two appartements that i had allready bookings i didn't receive any payments. Please inform me when the payment will be on my account.

Best regards 

D. Dodos

2 Replies
14 Views

10
M Adamopoulou

Hi D.Dodos,

Since this is only a Partner Community, you have to resend your message request through your Extranet inbox directly to booking.com to assist you.

In the meantime, you can close your rooms in your Calendar so you do not receive any bookings.

You cannot delete the new apartment...only booking.com can after you request it.

Wish you all the best.

+1
1 month ago
10
BrookAve

 

Hi

 

These is 3 different topics:

 

1. Remove 1 of 3 listings.

2. Additional Fee for cleaning to be added.

3, Finance Query on existing active listings for outstanding payouts.

 


 

1. Remove 1 of 3 listings.

 

Based on level of knowledge displayed above I would recomened you contact BdC support for this, phone or message

Contact BdC- Location of Partner Only Phone number and Message methods

 


2. Additional Fee for cleaning

 

see my guide on it.

How-To Set Additional Charges and Fees such as Cleaning Fees

 

 


3, Finance Query

 

For all things finance , once you review the new layout of the Finance menu and the docs, invoice PDF, Statements to get a better picture of things , if then still no clearer ,message or phone BdC support, choosing the finance related topic/subtopic.

Contact BdC- Location of Partner Only Phone number and Message methods

 

Kind Regards

 

+1
1 month ago