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Help, I'm going to lose my "Preferred Partner Programm"

Dear colleagues, although I have completed all points from the optimization center as far as possible, my success rate drops constantly. Between 5-15th of July my rate will be recalculated, so only 3 days left. Instead of 70% I am at 40% and it looks like I will lose my "preferred program". That's a catastrophe. Nobody is booking right now and July is not going well.  Asking for help. What can I do? Already using genius program per example. For the quality of service, the overall apartment build quality and anemities I already am too cheap compared to similar objects on the platform. My rating is 9,9 out of ~30 ratings. With kind words only about the service etc. The only thing I could do: - a social media site for my apartment and starting to promote via facebook - offering discount for off-season  (the site is not working properly because I can choose the days for september and october only, but when I go to next step it would offer the discount beginning with end of july! but the earliest day I can mark is 1st september) Looking forward to some advices. Thanks in advance. Best regards Michael  

 

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BrookAve

 

Hi Michael

 

Yes I ended up in same boat.

Its a major flaw in how the programme is designed.

 

They likely will just say, do a custom promotion, and yes there are some clever ways to do this.

 

But there is no - 'one size fits all' solution.

 

  • Minimum of 2 nights
  • Two Rate plans - Non Refundable & Flexible, NR cheaper.
  • Prepaid via BdC VCC or Payments by BdC enabled.
  • Offer promotion only on longer periods 3,5,7 but not 2 or less.
  • Turn off mobile rates.
  • Beware and understand stakcing discounts.
  • Increase base rate

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

 

6 months ago