Hotel close


we should close our hotel between 10.04.19 - 25.04.19


what should we do please help us


we have some resevation at this time


kind regards






You can close rooms, alter inventory to 0 for dates but then message the guest to see if you can work out alternative dates.


Failing that contact support team to advise of the close status due to scheduled maintenance.





Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



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If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


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Please note that our finance team is available during business hours, Monday to Friday only.