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How to cancel reservation for a guest 1 day before check in

Hi guys, I forgot my apartment available on booking.com and its currently not available anymore, 

someone booked my apartment and I need to cancel the reservation, when I press ask guest to cancel the reservation, a message shows contact customer service. and there is no place I can reach customer service.

how can I talk to employee of the admin booking or how can I cancel his booking. 


11
BrookAve

 

Due to the time frame , you should just phone BdC Partner Support immediately.

 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox