We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Know Your Partner

where is this form any link is there ,I can not find 

Know Your partner form????

 

Pleas, Advice 

 

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4 Replies
75 Views

B.
Ilaria - Commu…

Hi Ehabyn ,

Thanks for your post. If you are an accommodation partner and have not yet completed the 'Know your Partner' form, you will see a banner in your extranet, informing you of the next steps to take. Log into your extranet.

If you have already completed this form, please disregard the email as no further action is required. All the information provided when you signed with Booking.com were enough and no other further action is required from your end. 

- Ilaria 

1 year ago
1
Ehabyn

Thanks, There is no banner 

 

Would you please send a direct link 

 

Really can not find -Or even a snapshot 

1 year ago
B.
Ilaria - Commu…

Hi @Ehabyn,

If you are not able to see the banner means that you provided enough details during the initial sign in process that no further action is required. 

If you have received an email asking you to fill out the form, please read the related post, is all explained here

1 year ago
1
Ehabyn

Thanks, Appereciate your reply

Actually , i do not Remember  

So, that mean i filled out long time back 

But how to ensure to avoid closing my account 

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1 year ago