Let us celebrate the diversity of world cultures
Learning to navigate through different cultures is a great skill, especially in hospitality, where guests might visit from all around the world.
One of the intercultural communication books I have loved reading is The Culture Map.
In this book, Erin Meyer, the author, makes an effort to decode how people think across cultures.
She writes about the differences in world cultures in these 8 dimensions: communicating, evaluating, persuading, leading, deciding, trusting, disagreeing, scheduling, and how differences in these affect people and international collaboration.
What are some of the positive experiences you have had with guests from different cultures? Is there anything that has impressed you?
Let us focus on the positives today and be inclusive and embrace the beauty and uniqueness of all our diverse cultures!