We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



not active

my rooms i can't make them active (note bookable)

1 Replies





open extranet , calendar , in List view, expand all rate plan rows under the dates on left side, have you actually set :


inventory > 0

rate plan by date is not = 0 or null

room type status = open and not closed.




7 months ago