Use our data-driven guide to capture late-season demand.

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1

problem with answering question

Hello! 

I have received a question from a guest, but I cannot answer. I write the answer, however it is appeared the below message:''Contact information (email addresses, phone numbers, website addresses) cannot be shared at this time. Check your answer, and then click Publish." How could I send the answer|? I am trying to send it for 5 days now.

Thank you.


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi

Sounds like you are using the Q&A feature.

 

Yes that is correct the web devs decided it would be clever to block just types of info.  

Yep i know its frustrating, but the clever way is how you word it in order to get them to contact you directly.

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox