1 Hotelascua stars number i want to change my property number of stars from 4 to 3.. 1 Info Yes me too! 1 Vinay T Please assist us to change the Star rating of My Hotel from 2 to 3 B. Community Admin Hi Hotelascua , Info and Vinay T thank you for posting in the Community! To change your star rating you just have to send a request thought your inbox, as it's something that can be changed internally from our Customer Service! (So don't worry if you didn't find a specific Tab thought the Extranet). Have a good day!