Use our data-driven guide to capture late-season demand.


Where are the templates?


   Could anyone tell me how I find the welcome template I created?  I need to change it but can’t find it anywhere.





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BrookAve 2 years ago


 Hi Jane Hayes  


Message templates are located under Property Menu  > Messaging Preferences…





Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :…


How To Contact


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

35 Gower Holid… 2 years ago

Hi  - I've had problems locating the message templates 'easily' too.  

Go into your Reservations.  Click on a reservation, ideally where a conversation has started.  Scroll down, the 'Templates' link is there.